Shipping policy
Shipping Policy
Last Updated: September 7, 2026
At Auryn Cosmetics, we aim to provide a dependable and transparent shipping experience for every purchase. This policy explains our U.S. shipping coverage, available delivery methods, shipping fees, estimated transit times, order preparation, tracking, and procedures for addressing common delivery concerns.
1. Shipping Destinations
Auryn Cosmetics currently ships to eligible addresses within the United States only.
We do not offer international shipping. Orders requiring delivery to destinations outside the United States cannot be fulfilled under our current shipping arrangements.
Customers must provide a complete and valid U.S. delivery address during checkout.
2. Shipping Methods and Charges
Eligible domestic orders may be shipped using one of the following services:
Express Shipping
Estimated transit time: 1–2 business days
Shipping fee: $15.00
Standard Shipping
Estimated transit time: 3–5 business days
Shipping fee: $8.00
FREE for qualifying orders totaling $70.00 or more
The available shipping method and applicable charge will be displayed at checkout before an order is finalized.
3. Free Standard Shipping
Auryn Cosmetics provides FREE Standard Shipping on qualifying orders of $70.00 and up.
For orders below $70.00, Standard Shipping costs $8.00.
This free shipping offer applies exclusively to Standard Shipping. Customers selecting Express Shipping will pay the regular $15.00 Express Shipping fee, regardless of the total value of the order.
4. Shipping Rate Overview
Our current U.S. shipping options are:
Express Shipping — 1–2 business days — $15.00
Standard Shipping — 3–5 business days — $8.00
Standard Shipping on orders $70.00+ — 3–5 business days — FREE
The delivery periods listed above represent estimated carrier transit times and are separate from the time required to process and prepare an order.
5. Order Processing Before Shipment
Once an order is received, Auryn Cosmetics may require time to review the purchase, prepare the merchandise, package the products, and arrange transfer to the appropriate shipping carrier.
Processing time is separate from shipping transit time.
The estimated 1–2 business days for Express Shipping and 3–5 business days for Standard Shipping generally begin after processing is completed and the package has been transferred to the carrier.
Orders placed on weekends or recognized holidays may begin processing on the next business day.
6. Delivery Estimates and Business Days
For purposes of this Shipping Policy, business days generally refer to Monday through Friday, excluding Saturdays, Sundays, and applicable holidays.
All delivery periods are estimates and should not be interpreted as guaranteed arrival dates.
Actual transit times may be affected by severe weather, transportation interruptions, carrier network conditions, holidays, increased seasonal demand, unusually high parcel volumes, or other circumstances outside the reasonable control of Auryn Cosmetics.
7. Shipping Address Accuracy
Customers are responsible for ensuring that the shipping information provided at checkout is complete and accurate.
Please carefully verify:
Recipient's full name
Street address
Apartment, suite, or unit number, when applicable
City
State
ZIP code
Incorrect or incomplete information may result in delivery delays, failed delivery attempts, or packages being returned to sender.
If you discover an address error after submitting your order, please contact Auryn Cosmetics promptly. We will make reasonable efforts to assist before dispatch, but address changes cannot be guaranteed once fulfillment or carrier processing has begun.
8. Tracking Information
When tracking services are available, customers may receive shipment tracking information after their order has been dispatched.
Tracking activity may not appear immediately after a tracking number is generated. Carriers may require additional time to receive and scan the shipment into their delivery network.
Once activated, tracking information can generally be used to view the latest available shipment progress and delivery status.
9. Shipping Delays
Although Auryn Cosmetics works to provide reliable shipping estimates, unexpected circumstances may occasionally delay a shipment.
Potential causes may include:
Severe weather conditions
Transportation disruptions
Carrier service interruptions
Holiday shipping demand
Increased seasonal parcel volumes
Regional delivery disruptions
Other unforeseen logistical circumstances
If your shipment appears to be substantially delayed, please contact us with your order information. We will review the available tracking details and provide reasonable assistance where possible.
10. Returned or Undeliverable Packages
A shipment may be returned to Auryn Cosmetics when the carrier cannot successfully complete delivery.
Common reasons may include an incorrect or incomplete address, missing apartment information, unsuccessful delivery attempts, or other carrier-related delivery problems.
If your package is returned as undeliverable, please contact us to discuss the available next steps.
Additional shipping charges may apply if reshipment is necessary because inaccurate or incomplete delivery information was originally provided by the customer.
11. Package Marked Delivered but Not Located
If carrier tracking indicates that your package has been Delivered but you cannot locate it, please check common delivery locations such as your mailbox, porch, entrance, parcel locker, reception area, mailroom, or another secure location around the property.
We also recommend checking with household members, neighbors, property management, or the applicable shipping carrier.
If your package remains missing, please contact Auryn Cosmetics with your order details so we can review the available delivery information and provide reasonable assistance.
12. Products Damaged During Transit
Please inspect your package and merchandise promptly after delivery.
If an order appears to have been damaged during transportation, contact Auryn Cosmetics as soon as possible. We recommend retaining the original shipping container and packaging materials and taking clear photographs showing the condition of the package and affected products.
Any eligible return, refund, exchange, or replacement may also be handled in accordance with our Return & Refund Policy.
13. International Shipping Restriction
Auryn Cosmetics does not provide international shipping.
Our current delivery services are limited exclusively to eligible addresses within the United States. Orders requiring shipment to destinations outside the U.S. cannot be fulfilled.
14. Changes to This Shipping Policy
Auryn Cosmetics may update this Shipping Policy periodically to reflect changes in shipping rates, carrier services, fulfillment procedures, delivery methods, or other operational requirements.
The latest version will be published through our store with the applicable revision date.
Contact Information
For questions regarding shipping charges, delivery estimates, tracking information, or an existing shipment, please contact:
Auryn Cosmetics
Address: 301 Las Colinas Blvd W, Apt 465, Irving, TX 75039, United States
Phone: 517-377-5658
Email: c34608865@gmail.com